| Frequently Asked Questions |
| General Questions |
| Do I have to have an already established website to
use IXXO Cart? |
| No, IXXO Cart is not only shopping
cart software, but is an entire website builder. |
| Do I need any programming knowledge? |
| No, you can set up a complete store
without any HTML knowledge. You can completely design a
professional looking website directly from our administrative
panel. We give you the ability to control every aspect of your
cart's design including layout, colors, design, buttons, headers
and much more. If you still need help, you may want to use once
of our pre-defined templates or contact one of our third-party
designers for assistance. |
| Is it difficult to use IXXO Cart? |
| No, not at all. In fact some clients
start selling within hours of getting the cart. As a business
owner, you don't have the time to learn a new software product,
so we have designed an administrative area that is very easy to
use and understand. |
| I want to accept credit cards through my store, do I
need a merchant account? |
| No, IXXO Cart allows you to use
PayPal as a payment method. PayPal doesn't have monthly fees and
takes a very small percentage of the sale for a transaction fee.
Using PayPal does have one disadvantage; the customer will be
directed off your store to make the payment on PayPal. com. If
you're looking for a low-cost alternative to paypal, you should
look into PayPal Payments Pro, which keeps the customer on your
site through the entire payment process. |
| Where can I get a merchant
account? |
| We offer a complete package with a
payment gateway and merchant account through our partner, to get
started click here. Your application will be processed in one to
three business days. If you're accepted, you will receive
information on how to set up your account through the
administrative area of IXXO Cart. |
| Do you charge fees per transaction? |
| No, there are no transaction fees or
any other hidden fees when you use IXXO Cart. |
| Does the cart support
different languages and currencies? |
| Yes, we support any number of
different currencies and languages for both admin and frontend
area. This is all managed through the "Localization" setting in
the administrative area of your cart. We are currently
integrated with several international gateways including
WorldPay, HSBC-CPI, DataCash, ProTx and more. |
| I would like to have someone professionally design
my site, who do you recommend? |
| We have a network of third-party
developers that can assist you with both the design of your site
and any customizations you may want to add to the cart. |
| Are there any additional features I can purchase for
the cart? |
| No, IXXO Cart is a complete
all-in-one solution. All features are available to all users. |
| Is there a limit to the
number of categories or products? |
| No, our cart has no category or
product limitations. Add as many as you would like. |
| Does the shopping cart
support inventory tracking? |
| Yes, it will even notify you when
inventory is getting low. Additionally you can create custom
messages to display when items are out of stock. |
| I need an affiliate program, who do you recommend? |
| IXXO Cart is integrated to work with
iDevAffiliate, but any affiliate program will work with the
cart. The cart can even pass over in-depth information to the
affiliate program to help with reporting and advanced commission
management. |
| Is the shopping cart search
engine friendly? |
Yes, in fact it's one of the most
search engine friendly software applications available today.
The cart generates flat URL's, gives you complete meta tag
control over all pages and allows you to create additional
keyword dense pages. For more information please visit
http://www.php-shop-system.com/search-engine-optimization.html |
| Is there a quick-buy feature
or do customer need to register? |
| With our cart, you have complete
control over how the customer purchases your products. You can
select One-Page Checkout or traditional, require them to
register or checkout without registration, you also have the
ability to add / remove additional fields in the checkout
process. |
| Can I set up my own shipping
method based on weight / price / number or items ordered? |
| Yes, using a custom payment method
you can create shipping rates based on weight, price, base plus
weight, quantity and more. |
| What kind of payment gateways
are supported? |
To view all the payment gateways
supported visit
http://www.php-shop-system.com/payment-gateways.html |
| Can the cart support non
credit-cart and offline payment methods? |
| Yes, the cart supports phone, fax,
mail and more. You can also collect credit card information
using IXXO of Line Payment method for transacting off-line or at
a later date. |
| How does the cart determine sales tax? |
| The cart has two different methods
for setting up sales tax, simple and advanced. For transactions
in the US, we recommend using the simple method. If you need to
set up VAT or other types of complex taxing structures, we
suggest using the advanced mode. |
| Does the cart generate any reports? |
Yes, please visit
to see all the reports available.
http://www.php-shop-system.com/advanced-analytics.html
|
| |
| Answers Regarding our
Licensed Product |
| What are the server
requirements for IXXO Cart? |
We recommend a UNIX / LINUX
environment with the following configurations:
* PHP 4.3.3 - 5.x
* mySQL 3.2 and above
* Apache Web Server (http, https)
* 40 MB of free disk space
* GD Library Support (version 2 recommended)
* cURL Library Support
* ZLib Support
* Ioncube |
| How difficult is it to
install the cart? |
| IXXO Cart comes with it's own
installer, but you will need to have some technical
understanding to complete the installation process. You will
need to set up a database for the cart to use, FTP the files and
be able to set permissions correctly to run the installer. If
you are uncomfortable installing the cart on your server, we can
do it for you for $69.00. |
| I use a payment processor that is not listed on your
site. Will it work with your cart? |
| It's likely that your payment
processor will work with the cart. Some major payment providers
Private Label their gateways to smaller companies. We only list
the major providers on the site. Contact customer support and
let us know what gateway you want to use and we will confirm
compatability with the cart. |
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